Who is IDEX Health & Science-Life Science Optics (IH&S)?

As a business unit of IDEX Corporation, IH&S-Life Science Optics has a long history of driving growth in life sciences and healthcare by embracing innovation and redefining the supplier-customer relationship. The work we do every day allows us to discover key insights and break new ground to create meaningful technologies that have a lasting impact on companies, industries, and society.

SCOPE OF ROLE:

Under the direction of the Sales VP/Director, the Key Account Manager (m/f/d) -Europe will secure and build a pipeline of new business opportunities for the Semrock filters business within established and new original equipment manufacturers (OEMs) throughout Europe. The Key Account Manager (KAM)-EU will be responsible for the initial technical assessment of opportunities and for developing the winning commercial approach. The KAM-EU will also work closely with the Business Line Leader-Filters to contribute to the longer-term customer and market strategies.

ESSENTIAL DUTIES:

• Manage and grow major accounts in the specified region or target applications to meet and exceed assigned account Annual Operating Plan (AOP) revenue
• Grow our market share and revenue within the Health and Science markets by targeting and meeting with prospective clients to sell the benefits of partnering with IH&S-Semrock
• Leverage technical selling experience to understand the customer need and offer the right product or service solution
• Maintain relationships with existing customers to secure existing business and capture new opportunities.
• Interact with colleagues from Product Management, Customer Service, Operations and Quality within IH&S-LSO to help qualify, win, and support new programs
• Travel to trade shows and customer sites as needed to support product trainings and marketing efforts
• Effectively use Customer Relationship Management (CRM) software to develop forecasts, track sales opportunities and capture win/loss data
• Contribute to growth strategies and marketing initiatives, sharing industry and account trends and preparing sales reports on territories and key accounts
• Continuously build application knowledge to remain up-to-date with market trends and anticipate needs
• Coordinate and manage client site visits and audits
• Up to 60% travel per month within Europe and up to two trips per year to US office(s)
• Primarily a remote-based role but consideration may be made for office space with IDEX business sites throughout EU

QUALIFICATIONS:

• Engineering or Business School (BAC+5)
• Experience in international sales techniques (call for tenders, contracts, public bodies) with 2-year experience in a comparable market segment
• German and English language fluency required, French a strong plus
• Demonstrated ability to establish and build professional relationships to grow and expand sales and customer base experience
• Demonstrated ability to work within a team environment, supporting fellow business operations, marketing, and project management professionals
• Ability to navigate internal teams to ensure the best support of client needs
• Experience with CRM software for forecasting and account management a plus.
• Excellent Microsoft Office skills.

OTHER SKILLS and ABILITIES:

• Well-organized. Candidate must have ability to effectively support tactical issues in the short-term while maintaining strategic vision for the long-term.
• Initiative-taking. Candidate must possess a powerful sense of ownership and drive to success utilizing available resources.
• Confident. Experienced with multiple aspects of the KAM role allowing for independent execution of the sales growth plan
• Honest. Candidate must be honest and possess integrity when dealing with both external customers and internal co-workers.

IDEX Health & Science LLC., a Unit of IDEX Corporation is an Equal Opportunity Employer committed to workforce diversity