Key Account Manager - Public Safety and Defence Technology

THIS ROLE IS 100% ON SITE IN MUNICH. NO REMOTE OR HYBRID OPTION. THIS IS NON NEGOTIABLE.

The opportunity

We’re hiring an experienced and highly trusted Key Account Manager to own and grow strategic client relationships across public safety, law enforcement, and defence organisations. This is a security sensitive, high responsibility role focused on long term partnerships rather than transactional sales.

You’ll act as the primary interface between complex institutional clients and internal technical teams, ensuring advanced training and simulation solutions are delivered smoothly, adopted successfully, and generate clear operational value for end users in mission critical environments.

By expanding existing accounts and identifying new growth opportunities, you’ll play a central role in scaling a fast growing defence and public safety technology business.

What’s on offer

• A senior client facing role within an internationally scaling technology company
• High ownership over strategic accounts and long term partnerships
• Flat hierarchies with fast, pragmatic decision making
• Flexible working hours, while remaining fully on site in Munich
• A motivated, multidisciplinary team operating at the intersection of technology and public safety
• An open, professional culture built on trust, responsibility, and progress

What you’ll be doing

• Building, managing, and strategically developing long term relationships with government bodies, police organisations, and military institutions
• Acting as the central point of contact across the full customer lifecycle, from pre sales through delivery and ongoing use
• Conducting detailed needs analysis and shaping tailored training and technology solutions
• Identifying upsell and cross sell opportunities to deepen and expand existing partnerships
• Planning and delivering product presentations, workshops, and live demonstrations, including on secure or restricted sites
• Ensuring smooth project delivery in close collaboration with development, support, and product teams
• Preparing reports, analysis, and forecasts on account activity, usage, and growth potential
• Leading contract negotiations, framework agreements, and tender processes
• Representing the organisation at industry events, conferences, and official institutional meetings

What we’re looking for

• Native level German and very strong English skills
• At least 3 years of experience in key account management, ideally within government, security, military, or defence related environments
• Strong understanding of the structures, processes, and expectations of public sector institutions
• High levels of reliability, discretion, and professionalism in security sensitive contexts
• Ability to explain complex technical solutions clearly to non technical stakeholders
• Excellent organisational skills and experience managing multiple strategic accounts
• Proactive, solution driven mindset with strong analytical thinking
• Willingness to travel for client meetings, including to secure or restricted locations

Nice to have

• Experience working with XR, VR, AR, or simulation based training technologies
• Familiarity with procurement processes within police, military, or government organisations
• Experience with public tenders and procurement law

If this sounds like a role you’d enjoy and you’re motivated by building trusted, long term partnerships in security critical environments on site in Munich, apply now or reach out directly at

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Business Development, and Customer Service
• Industries: Defense and Space Manufacturing, Government Administration, and Public Safety

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