Are you ready to make a meaningful impact in the future of banking? Join JPMorgan Chase in Berlin as a Market Proposition Manager for Daily Banking, where you will play a pivotal role in shaping and delivering innovative Daily Banking solutions for the German market.

Advocate for customers across Germany by leveraging your customer experience skills, analyzing key metrics, and collaborating across one of the world’s most innovative financial organizations.

As a CX Associate in the Germany Market Team, you will help identify opportunities to improve the lives of customers while delivering for the business. You’ll support initiatives that use commercial and customer insights to inform propositional change. Supported by user research and customer feedback, you’ll contribute to the creation of innovative experiences and the continuous improvement of existing offerings. You will work closely with cross-functional partners and play a key role in delivering high-quality customer experiences and measurable outcomes across the German market.

This is an exciting opportunity for experienced professionals who are passionate about creating value for customers and driving growth. Join us and be part of a team that is committed to excellence, innovation, and continuous improvement in financial services.

Job responsibilities 

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

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