Assists in learning and development initiatives, which may include training, development, and delivery, event planning, and working within the learning management system

Assists in the preparation and coordination of various reports and initiatives

Assists in project management activities, including project planning, research, data collection, and report preparation

Works on and manages assigned improvement projects, which may include the facilitation and use of tools and techniques that promote continuous improvement

Effectively organizes and prioritizes multiple assignments and projects

Provides professional-level support to Organizational Development and performs skilled administrative, operational, and consulting duties (e.g., conducts and analyzes research, program development, project management/coordination, shares best practices, and conducts focus groups)

Makes both formal and informal presentations to staff members, officials, and the general public

Maintains current knowledge of city administrative procedures

Perform other duties as assigned

Help maintain the internal website

Update templates and boards within Monday.com task management system

Facilitate SWOT and or action planning workshops to groups of varying sizes

Build marketing and outreach materials using Canva

Third- or fourth-year student pursuing a four-year Bachelor's degree, or currently enrolled in a Master’s program, in one of the following fields (or a related discipline): Human Resources, Business or Public Administration, Economics, Psychology, Math, or Sociology;

A transitioning military service member with relevant experience, skills, or training applicable to the internship role.

Good customer service practices and principles

Best practices for working with data

Proficiency in Microsoft Word, Excel, PowerPoint and Monday.com

Continual attention to detail: must be able to work in a fast-paced environment with demonstrated ability to prioritize duties and juggle multiple competing tasks and demands

Ensuring outstanding customer service

Communicating diverse content and responding effectively, both orally and in writing

Using a computer and utilizing Microsoft Office applications, including advanced word processing/desktop publishing, Excel, and PowerPoint skills

Microsoft Power BI, Visio, and or survey platform skills are helpful

Reading, analyzing, and interpreting procedure manuals, reports, memos, correspondence, and other documents

Data analysis and problem-solving

Defining problems, collecting data, establishing facts, and drawing valid conclusions

Effectively articulating and presenting information to management

Using independent judgment in achieving assigned objectives

Accurately recording and maintaining records

Must be comfortable speaking with new people in person, via telephone, and through e-mail communication

Strong interpersonal skills: the ideal person for this job would be a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy

Work with minimal supervision and direction

The internship will consist of 32-40 hours per week.

The duration of the internship is anticipated to last from January 12, 2026, to May 15, 2026. The last 2 weeks will be flexible to allow time for finals if needed.

Deadlines and schedules will be developed with the intern and supervisor.

Dependable transportation is required.