Campusjäger GmbH

Global Support Engineer (m/f/d) Technical Customer Service

  • Veröffentlicht am 13.08.2019
  • Festanstellung
  • Böblingen
Campusjäger GmbH
Campusjäger GmbH sucht derzeit:

Global Support Engineer (m/f/d) Technical Customer Service

As a Global Support Engineer (m/f/d), you will provide support for customers of our products. You will be the highest point of escalation for our customers and deliver technical solutions to address customer needs. You will utilize diverse skills, from strong tactical execution up to cross functional project management to solve customer issues in a timely manner.

Your Tasks

- You are recognized as global technical support expert (m/f/d) for our Semiconductor Test Systems
- You are held accountable for global technical escalation management
- You are responsible to define and measure support requirements for new product developments ensuring supportability at lowest support cost
- You provide subject matter expertise in defining Service and End User documentation and training for new products
- You are responsible for installed base product quality, reliability and compatibility
- You conduct training and propagate knowledge to all regional service organizations
- You are responsible to enhance effectiveness and efficiency in delivering support to end customer

Your Skills

- You hold a Master's degree in Electronic/Physics, or related with 5+ years' experience as a R&D/Production or Support engineer (m/f/d)
- You have successfully managed cross functional and cross geographical projects
- You work in a structured and success-oriented problem solving manner
- You have a can do attitude, are proactive and self-disciplined
- You ideally posses a background in automotive semiconductor testing
- You are able to communication well in English
- You have excellent global teamwork skills
- You are process oriented, structured and have an analytical thought process
- You have an excellent understanding of customer requirements and needs

Our Offer

- Usage of state-of-the-art technology
- Teamwork in an international environment
- Open business culture with flat hierarchies
- Flexible working times
- Free space for creativity, participation on success

Interested? We are looking forward to your application via Campusjäger!
For more information or to apply visit: https://www.campusjaeger.de/s/G8r79-global-support-engineer-m-f-d-technical-customer-service

Location

Campusjäger GmbH 71034 Böblingen, DE
https://www.absolventa.de/stellenangebote/2218628-s-global-support-engineer-m-f-d-technical-customer-service
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