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Customer Solutions Consultant Publisher Services, EMEA - Hamburg<p> Media and Platforms Solutions (MPS) is enabling Google&rsquo;s next $10 billion dollar business - display advertising. We partner with the world&rsquo;s largest marketers, publishers, and agencies to grow their businesses through cutting edge technologies and marketing strategies. Our team consists of sharp, analytical minds and enjoys solving complex strategic, operational, and technical challenges for the world&rsquo;s largest publishers and advertisers. As a member of the MPS team, you will help to push the boundaries of the online display industry.</p> <h3> The role: Customer Solutions Consultant Publisher Services, EMEA</h3> <p> As a Customer Solutions Consultant, you are responsible for managing the implementation and consulting projects of the core DoubleClick platform, DART for Publishers and DART Sales Manager. You will also work collaboratively with our Sales teams to support technical pre-sales discussions. You will provide overall project management and technical leadership to internal and external multidisciplinary teams. You will be working with customers, business and technology teams in different geographical locations to ensure agreement of business requirements and product configuration, technical design, preparation and management of project plans, and successful testing and implementation. Success will depend on your collaborative management skills, ability to define solutions, Google product knowledge, industry knowledge and enabling action or consensus from internal and external customers, even when working remotely or under pressure.</p> <h4> Responsibilities:</h4> <ul> <li> Scope and collect customer requirements, provide guidance on best practices and applying technology and product knowledge to address customers&rsquo; business and technology needs.</li> <li> Oversee the project through the complete life-cycle including scoping, planning, execution, implementation/roll out, and close. Lead all aspects of project delivery including, but not limited to, project scope, deliverables, estimates, quality, detailed project plans and change requests.</li> <li> Collaborate with the program manager to monitor project activities and tracking progress against plan to ensure committed deliverables are met. Identify delays, budget or technical quality concerns so they can be proactively addressed.</li> <li> Contribute to multiple projects which may include matrix management and management of contractor/insourcing/outsourcing.</li> <li> Ensure project team, internal management and external customers are provided with appropriate, timely and accurate project information and status updates.</li> </ul> <h4> Minimum Qualifications:</h4> <ul> <li> BSc degree in a technical field. In lieu of degree, relevant skills or equivalent experience.</li> <li> Experience in online publishing and/or the online advertising and marketing industry.</li> <li> Experience working with Rich media technologies.</li> </ul> <h4> Preferred Qualifications:</h4> <ul> <li> Hands-on knowledge of web content technologies (programming languages such as Broadvision, WebSphere, ColdFusion).</li> <li> Knowledge of Java Programming, Web servers, and databases (SQL Server, Oracle).</li> <li> Ability to effectively communicate with individuals at all levels of the organization as well as with vendors, outsourcers and consultants.</li> <li> Fluency in German and English.</li> </ul>